Shipping policy

Shipping Policy

Thank you for shopping with Subxero! We are committed to delivering your order in a timely and efficient manner. Please review our shipping policy below for details regarding order processing, delivery times, and more.

Processing & Shipping Times

Pre-Orders

Pre-order items are made to order and require additional production time. Please allow 4 to 6 weeks for your pre-order to be processed and shipped. You will receive a confirmation email with tracking information once your order has been dispatched.

Ready-to-Ship (Pre-Made) Items

Items marked as ready to ship are processed within 3 business days. Delivery typically occurs within 5 to 7 business days after dispatch, depending on your location.

Shipping Destinations

We proudly ship worldwide.

International shipping times and rates may vary depending on your country and the shipping method selected at checkout.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery in real time.

Delays & Exceptions

Please note that all shipping timeframes are estimated and may be affected by factors outside our control, such as weather conditions, customs delays, or carrier issues. We appreciate your patience and understanding in these situations.

Need Help?

If you have any questions about your order or our shipping policy, please contact us at help@subxero.net.